Effective Date: February 22, 2025
Welcome to Jack Services, Inc. ("Jack", "we", "our", or "us"). By using our website, platform, and services (collectively, the "Services"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our Services.
Jack provides an AI-powered home maintenance and repair service that connects homeowners with service professionals ("Pros"). By using our Services, you agree to:
To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized use.
When you request a service, you agree to pay all applicable fees. Payments are processed securely through third-party payment processors. Jack is not responsible for any transaction issues related to payment processing.
Cancellation policies vary depending on the service requested. Refund eligibility is determined on a case-by-case basis. If you have a dispute, please contact us atsupport@managedbyjack.com.
Pros are independent contractors, not employees of Jack. Jack does not guarantee the quality of work but facilitates connections between homeowners and service providers.
To the fullest extent permitted by law, Jack Services, Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.
You agree to indemnify and hold Jack, its affiliates, and employees harmless from any claims, losses, liabilities, and expenses arising from your use of our Services or violation of these Terms.
We reserve the right to suspend or terminate your access to our Services at any time if you violate these Terms or engage in fraudulent activities.
We may update these Terms from time to time. The latest version will always be posted on our website, and continued use of our Services constitutes acceptance of any changes.
If you have any questions about these Terms, you can reach us at:
Jack Services, Inc.
Email: support@managedbyjack.com
Address: 7784 SW Capitol Highway, Portland OR 97219