Privacy Policy

Effective Date: February 22, 2025

Welcome to Jack Services, Inc. ("Jack", "we", "our", or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website, platform, and services.

1. Information We Collect

1.1 Information You Provide to Us

When you use our platform, you may provide us with:

• Personal information (e.g., name, email, phone number, address).
• Payment information when you make a transaction.
• Service request details, job descriptions, and related messages.
• Customer support inquiries and feedback.

1.2 Information Collected Automatically

When you interact with our platform, we may automatically collect:

• Device and browser information.
• IP address and location data.
• Cookies and tracking data to enhance user experience.
• Usage data such as pages visited, time spent, and interactions.

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services.
• Process payments and transactions.
• Connect homeowners with service professionals.
• Communicate with you about appointments, updates, and promotions.
• Analyze usage trends to enhance our platform.
• Protect against fraud and ensure security.

3. How We Share Your Information

We may share your information in the following cases:

• With service professionals to fulfill service requests.
• With payment processors to process transactions.
• With third-party vendors who assist with platform functionality.
• When required by law or to protect our legal rights.
• In the event of a business transfer, such as a merger or acquisition.

4. Data Security

We implement security measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You may have rights under applicable privacy laws, such as:

• Accessing and updating your personal information.
• Opting out of marketing communications.
• Requesting deletion of your account or data.
• Adjusting cookie preferences in your browser.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and significant changes will be communicated to users.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Jack Services, Inc.

Email: support@managedbyjack.com

Address: 7784 SW Capitol Highway, Portland OR 97219